Sep 25, 2013

Chromebook101

If you want to read up on Chromebook capabilities and setup, try support.google.com/chromebook/

Apps

If you have been trying out Chromebooks and need to do a task for which on your Windows/Mac laptop you have specific software -- despair not. The site, aboutchromebook.com, provides information on Chromebook apps or online apps to accomplish those tasks. It's a good place to start, but do not be surprised if you hit inaccurate entries. A very good place to check for online apps (for any computer, not just Chromebook) is TechSupportAlert.com

Printing

To enable printing, you need to setup Google's Cloud Print. To do this (one-time) setup, use the Chrome browser on a PC/Mac that can access the desired printer. Follow the instructions enable the Google Cloud Print connector. How do you print? See Print a page or the how-to video at youtu.be/8fPR5A2pg3k. Reference for cloud-printing info:  support.google.com/cloudprint

Microsoft Word

If you need to edit Word documents, read Office Document Editor for Chromebooks

Sep 13, 2013

Finding answers to tech support questions

I made a custom Google search that looks only in  recommended technology support sites. So, if you have a technical question, try it out. I've also put it in the "Search Tools" page on this blog.

Search good techsupport sites

If you want to know what these sites are, here's the list:
Tech Support Guy
5-Star Support
Protonic
AskMeHelpDesk
Techie 7
Help.com
Suggest A Fix
About Guide on PC Support
Virtual Dr
Computing.net
Bleeping Computer